American Society of Radiologic Technologist (ASRT) Practice Exam

How should a technologist communicate with a patient who is anxious about a barium enema procedure?

1. Using medical and technical terminology

2. Keeping explanations simple and truthful

3. Using eye contact and an empathetic tone

4. Using all of the above

The correct answer is: Using eye contact and an empathetic tone

Effective communication with a patient who is anxious about a barium enema procedure is crucial for ensuring their comfort and cooperation. Using eye contact and an empathetic tone helps establish a rapport and can significantly reduce the patient’s anxiety levels. This approach fosters a sense of trust, showing the patient that the technologist is attentive and understands their concerns. While simplifying explanations and maintaining honesty is important, as well as avoiding complex medical jargon, the emphasis on eye contact and empathy directly addresses the emotional state of the patient. It helps reassure them that they are being cared for in a supportive environment. Thus, while all of the options provided contribute to good communication, the focus on empathetic engagement is paramount in alleviating patient anxiety during a procedure.